Burston Cook worked with Immediate Media for over two and a half years in searching for an office space in the city centre to house our dynamic workforce of 500. It was key for Immediate Media to remain in the heart of Bristol and Julian embraced our brief and cultural requirements to secure a fantastic space for us in Eagle House. We are delighted with the service provided by Burston Cook and the building, location and commercial terms that he secured for us.
Burston Cook acted for us as the landlords and we received exceptional research and unfailing communication. Their advice and support throughout contributed to a seamless negotiation and a pragmatic agreement of the passing rent - Alan Park - partner - Cedar Properties
Now that the sale process has been completed, may we say that we found your company’s approach very personable, but professional. It was efficient, but very courteous. Your speed at advertising the property, and then seeking best bids, brought a sale that was faster than we expected, and at a price that we were very happy with - On behalf of Trustees of Bristol Redland Congregation of Jehovah’s Witnesses
Thank you for all your help throughout the years - you are always very professional and accessible and I would have no hesitation in recommending your services to other friends and colleagues -Mrs B Hunt - solicitor
I would like to thank Burston Cook for their continuing help and advice. I have now used them for a considerable number of years and have always found their advice useful and informative, it is always given in a friendly helpful manner. Most important the results are also good. Many thanks John Allen
We were recommended to use BC through a well respected contact at a bank. I, like many, have probably not found many estate agents to be much good, however, it was evident from my first contact they knew the market inside out. You cannot walk around Bristol without seeing the Burston Cook board everywhere – this is for a reason. Despite the real lack of properties in the market, they understood what we wanted and through expert negotiation skills ensured we secured our offices. I would without doubt recommend BC. Big thank you
Steve and I want to thank you so much for your input: we couldn't have done it without you, it was very helpful indeed!
S White - Director -
We have had Burston Cook acting for us for many years and find them to be very professional.
Their communication is brilliant and we would recommend them to anyone to use for searches for professional property - M Coyne esq CEO Coyne Group
We needed to achieve a complicated office development and relocation project for 70 staff, over a 3 year period.
Burston Cook listened closely to our brief and objectives, gave us confidence and importantly only offered us solutions that were directly relevant to our business and long term investment needs.
They found us a property in exactly the right location with significant potential very quickly, before it was even on the market. It wasn’t where we first expected but their insight and knowledge ensured that it was entirely appropriate to our needs. They took us through a challenging buying process, always offering best advice and negotiating sensibly and sensitively on our behalf.
Our existing property had to be sold and their guidance through an evolving market in a challenging part of the city was exemplary, and we achieved excellent value, so enabling the successful transition of the business to its new location.
Without Burston Cook it is difficult to see how our business could have moved to a fantastic new environment in such a successful way - R Proctor MBE MD Proctor and Stevenson
I want just to say a BIG THANK YOU for all you have done to finalise this deal. It was so hard, and was for me the more difficult purchase EVER!!!! ...I understand why you are THE BEST!!
Your professional attitude is over the TOP, your tenacity, grit and professional love in your job, make you the best estate agent that I have ever met!! You are simply the only one that I’m going to recommend to everyone!!!
Mr. M Giovarruscio MD
Thank you so much for your assistance over the past year and helping us reach our wonderful new destination. Love, love, love it! It’s a happy new home, for sure!
Ms L Ractliffe- Old square Chambers (Barristers).
Thank you Burston Cook for all the hard work you have put in to this instruction. A great result in the end.
You've been brilliant and I'm delighted. Thank you very much for all of your help and advice - S Pitchers
We recently purchased our lovely new offices through Burston Cook and I am so glad that we did. The journey was not as smooth as I might have hoped due to issues with solicitors and deadlines slipping, but the team at Burston Cook were fantastic. Finola and Hayley worked hard to chase documents, liaise with the vendor and generally keep everything on track. They really did go above and beyond to help ensure that we were finally able to move in on deadline. Thank you so much girls - I would not hesitate in recommending you and your company to anyone looking to sell or buy commercial premises in Bristol - Suzi Poole – Director - IE Marketing
Thank you for marketing and securing a tenant for our 5,500 sq ft office located on Bath Business Park. In what was a quiet market with limited enquiries, Burston Cook were able to generate interest in the property, resulting in agreeing satisfactory terms with our new tenant. Thank you for the time and energy you put into securing a tenant for our property - Otter Homes
"We recently completed a lease on our new offices through Burston Cook. Through a fairly difficult process, they were helpful and supportive often going above and beyond to help us secure the lease" - Cookpad
I would like to thank you for the support and guidance, with the refurbishment and client negotiations.
You have steered all the required elements of detail with a high level of professionalism - R Pelter - owner International Fine Art and conservation studios
Thank you for your hard work on the sale such a relief that this is sll over.
Andy and myself have really appreciated all what Burston Cook have done and how professional you have been through out this whole process, which hich has been very stressful for us.
Really impressed with the team at Burston Cook, great service level, wouldn't hesitate to instruct them again - Ben Bagnall
Great people, lovely to work with and would highly recommend to anyone. Great knowledge of the local market - Liz Derry
A highly professional and knowledgeable agent who I would not hesitate in recommending. Friendly and approachable with great local knowledge - Emily Hawthorne
have always given excellent advice and service. The team are very friendly and knowledgeable of the commercial market and a pleasure to work with - Stuart Rackham
The Burston Cook team have been our agents for at least the past 15 years. They have found for us excellent commercial properties, both retail and offices during that time and negotiating successfully on our behalf. Their knowledge and experience of the market has been a real asset when negotiating rent reviews and leases. Recently they successfully found a buyer for one of our offices at a time which was difficult for me as I was managing my late husband’s estate. At all the meetings with various specialist members of the team, the discussions have always been informative, productive and friendly - Rosemary Hill
We acquired a rental property through Burston Cook. They handled the whole process with efficiency and professionalism and we were very happy with the service we received. Whether you're a prospective tenant or landlord we would highly recommend using Burston Cook - Ian Ecig
Julian and his team have given me invaluable advice over the last 7 years and more recently. They genuinely care about their clients and I wouldn't go anywhere else for property advice of any kind. Tilly Tomlinson
We have used Burston Cook for the marketing and letting of our retail units in Bristol many times. Burston Cook have always been helpful, informative and professional in dealing with. We highly recommend Burston Cook for commercial property matters and will continue to use them in future - Davinder Nagra
Highly professional and excellent to deal with, highly recommend - Sarah Ratcliffe
Excellent service from the team, would use again - Chris Jones - Kindale Investments
Excellent recent experience with Burston Cook; they were very professional and understood the local market place inside out - Hilary Wilson - Provelio
The Guides are very grateful for all the trouble you have taken with regards to the sale and purchase – you have looked after us well and we are all very appreciative.
I'm delighted to say that we completed on the sale of 226 Cheltenham Rd today, thanks to Burston Cook. We eventually achieved a sale price which we were very happy with.
Burston Cook did a fantastic job throughout the sale. They were extremely professional, friendly, helpful, and provided excellent communication throughout the process. Due to our lack of experience on commercial property sale matters, Burston Cook willingly performed a number of activities on our behalf, just to get the deal done.
We are extremely grateful for their help for what was at times a difficult process for us.
T Savvas Esq - Vendor
Many thanks for all your help and expertise regarding the letting of our retail shop in Kingswood Bristol-
Esther Derrett- client
A very big and heartfelt thank you for the incredible amount of work and time and effort you put into the overly complicated sale of my cafe. I honestly don't know what I would have done without you.
Ms E Wright- Assignor
THANKYOU- For marketing and achieving the sale of our property under difficult circumstances, never the less the commitment and the pro-active nature that you conducted yourself was a credit to you and to Burston Cook, for which we can only express our thanks and appreciation.
Director - J. Bailey & Sons Ltd
Following a recent family bereavement and facing the prospect of a terminating lease of offices, I was able to rest assured that BC would use their very extensive and comprehensive contacts and resources to carry through the most viable option going forward.
Early in the process they set up a meeting to agree terms with the tenant who wished to vacate before the lease termination. . Being located in a difficult out of town location in a v testing market, BC was able to generate interest in the property resulting in very satisfactory purchase negotiations.
The team liaised with both our solicitors and managing agents and kept me regularly updated with meetings and conversations all through the process. A huge 'thank you' to Finola, Julian and Jayne. All best for the future!
Thank you so much for all the time and energy you have put into selling our property and for giving me hope. I am immensely grateful to you
We recently leased a new office through Burston Cook. Having come from a licensed office environment we were understandably wary about what taking a lease would mean they were fantastic throughout the whole process and nothing was too much trouble They answered all of our questions quickly and in terms we were comfortable with, helped to keep things on track with the solicitors and made sure that we got the moving date we wanted, despite it stretching over the Christmas period. We can't recommend Burston Cook highly enough for commercial property.
Toby Hoare - Director at Mucero Ltd.
Huge thanks to Burston Cook who recently guided us from initial conversation through sensitive negotiations to the successful purchase of our office to a tight deadline.
The advice and reassurance was invaluable and allowed us to enjoy an otherwise nerve-wracking process. The icing on the cake was to find the perfect tenant for us so that as well as securing our business's home for the future, it will also prove to be a sound long term investment. Thank you!
Many thanks for managing my property in Clifton which has been done without my having to travel miles for meetings etc. This successful relationship has now come to an end with an equally successful sale of the property. Your advice and handling of the terminal lease negotiations, planning issues and marketing ensured the very best price was achieved . Thank you and I would not hesitate in recommending Burston Cook.
Thank you for your great help and service in negotiating the sale of our property here in Clifton.
Many thanks again for your help and advice during the whole sale process and all the other times when we have needed your help during the ownership of the building. We are delighted with your input – D Marval (property owner).
We recently completed an assignment of lease for a shop in Bristol. Burston Cook happened to be the appointed agents marketing the property. I must say that we were very impressed at the level of service that we received from Burston Cook throughout the whole process.
From our initial viewing of the property, negotiating with the landlord and solicitors, through to final completion Burston Cook handled everything with the utmost professionalism enabling a smooth and speedy conclusion. Burston Cook will definitely be our preferred agents for any future property dealings.
Burston Cook have recently been responsible for managing the very difficult task of releasing me from a commercial lease and have been incredibly patient, knowledgable, persistent, understanding and most importantly, human.
Faced with what felt like a burden I went to them for advice and Burston Cook were invaluable, offering to approach my existing landlord with a plan to let me surrender my lease and let them find a new tenant that would fit their criteria. Burston Cook set to the task with a never ending supply of enthusiasm and energy.
They faced every conceivable hurdle from every direction but have not once waned in their support through what has been a really stressful period. They have been incredibly supportive and even found me a solicitor when I needed one!
I could not recommend them enough -
Having recently relocated my business to Bristol and viewed a number of properties through different agents and it immediately became apparent that Burston Cook would completely surpass my expectations in their professionalism and ability to work to probably a world record of tight time scales. Having viewed the property on the Friday morning and a requirement to have the keys and be in for the following Thursday I was expecting a protracted affair but without hesitation Burston Cook somehow got us from viewing to legal and lease and sat in the plush new offices on the Wednesday at 4pm . Other agents were talking a month to achieve this and a big thank you to Burston Cook for doing this in 6 days. It was a complete pleasure to deal with you. M Caldwell esq IPL Training Services.
We are delighted with the Shoe Factory Sale which as you know has been more of a "journey" than ever possibly anticipated.
You have been a cheerful and steady pair of hands throughout and it is not a cliché to say that you very much became a "trusted advisor". I will have no hesitation in having you top of my list for any opportunities I can put your way and we are hugely grateful for all your hard work and efforts.
With many sincere thanks - Nick and Amy - private owners
Burston Cook recently acted in the sale of the four investment properties of Bishop Monk’s Horfield Trust. On their advice they were sold individually, and the Trustees were impressed with the speed with which he found different purchasers for all of them, and the sale prices which were all above, and in some cases substantially above, most recent valuations. They were also impressed that the whole exercise was completed within six months.
Many, many thanks for all your help with this purchase. It has always been a pleasure hearing your cheery voice at the end of the phone. We have a great property and couldn't be happier.
Burston Cook listened to our brief and got it so right! In fact, the first premises that they showed us was exactly right for us and we bought it - It was off market, and we wouldn't have otherwise known about it, yet it ticked all our boxes-
Burston Cook guided us through the process from start to finish and always steered us in the right direction when required. We highly recommend the Burston Cook Office Agency Team.
Please thank Burston Cook for their courtesy and professionalism. I have no doubt that I will be seeking their advice once again in perhaps four years - Dr Carmody
On behalf of all of chambers may I thank you once again not only for your efforts on this business but also your patience and tenacity - Queen Square Barristers Chambers
After making a decision to move offices last year, Burston Cook has held our hand every step of the way. The support that we have been given, has been invaluable in making this move a success. We would not hesitate to recommend Burston Cook based on our experience and we would not move again without them.
Burston Cook team were highly recommended to me and they didn't disappoint.
We had a specific requirement for office space in Bristol and they found it for us. They guided us through the process from end to end and made some valuable introductions along the way to enable us to get everything sorted efficiently. We would highly recommend the Burston Cook Office Agency Team.
I just wanted to thank you very much for your hard work in marketing this office suite for us.
Your perseverance and professionalism are much appreciated and resulted in a successful campaign and disposal.
I was recommended to use Burston Cook to market the commercial building I owned in Bristol. Burston Cook helped me to realise the value from the building. Burston Cook devised a marketing strategy that complied with city council requirements, and the building has now been sold for a much higher price than two previous valuations from other agents. They also recommended Solicitors and surveyors, and were always available to provide advice personally usually by return of e-mail.
I just wanted to thank you for all of your help over a number of years and which finally culminated in the successful sale of Prince William House and Matthew House on Colston Street.
You stuck with this project over a long period and made real efforts to market the property and introduce potential buyers and tenants in a market which was, to say the least, challenging. Bristol.
After expending some considerable efforts you produced two interested parties and worked very hard to achieve the best price for us in a most professional manner and I am extremely grateful for all of your assistance.
Over a three year period, Burston Cook helped me successfully acquire a 3,300 sq ft office in a Bristol based out of town Business Park and then helped me again to sell the same office as business circumstances changed. On both occasions the process was professional, straightforward and conducted in a quick and timely manner.
I have no hesitation in recommending their services to your business.
Many thanks, David
Let me take this opportunity of thanking you for your efforts and advice. Perfect timing and I am very grateful.
Saturday was the big opening and Cass are branching out all over the country- Many thanks for your support and splendid negotiations.
Burston Cook have assisted us in finding long-term tenants for two commercial properties in the centre of Bristol. With their help we have managed to keep the properties rented even in the most stagnant market conditions as their approach is pragmatic and result oriented. Burston Cook have always provided sound advice, ran a well targeted market campaign and spared no effort in working towards closing a deal. – they are fully committed to their clients, which is invaluable - A pleasure to deal with.
Burston Cook was the first company I contacted when we needed to move offices. I've worked with them on 2 office moves and they are an invaluable part of the process. Jayne who fronted this for Burston Cook is a consummate professional, she always exceeds my expectations and goes the extra mile. Our requirements weren't straightforward for both our office acquisition and disposal but she never lets this phase her. Her negotiation skills are exceptional and she's a great problem solver and is a pleasure to work with - I wouldn't move office without Burston Cook.
“In a difficult market for office lettings Burston Cook achieved a very good result on finding a new long term tenant and ran an efficient marketing process which created strong interest in the property. A far quicker process to achieve the result than I was expecting and many thanks for dealing with the matter in a very professional manner which minimised my time and removed what could have been a headache – great result” - ICON Corporate Finance Ltd
Thank you for an excellent job you did in selling our property. It has been such a comfort knowing that you would be dealing with it all… Well Done!
We just wanted to thank you again for your support on Sunday in sponsoring this years tournament which raised £3,100 for “ A life for a Cure” in association with Meningitis Now – We are incredibly grateful.
Thank you, thank you, thank you for your unfailing expertise in selling my property! I will be recommending you to all my contacts!
Burston Cook were instructed with the disposal of a redundant property and produced and unconditional offer at an early stage at a price in excess of asking – We will certainly use Burston Cook again for similar disposals – The Gospel Hall Trustees.
Soon after instruction you to acquire new offices for us, you found a building off market with real potential, not only as a basic investment but one that has more dynamic potential in relation to us developing our business. Thank you – Kambe Events Ltd
Well done chaps- it has been exactly 12 weeks since I learned of the demise of my tenan t- To get all this sorted out and a new tenant secured in such short time is commendable -
Thank you - Private investor
Burston Cook succeeded in finding us an ideal site and completed detailed negotiations on our behalf, which were most complex in terms of the site assembly. They assisted us throughout the planning process and identified a number of potential tenants and as a result, we secured a superb deal.
We highly recommend Burston Cook as property consultants - Trafalgar Villa Estates
Thank you so VERY much for all your help on securing this complicated sale. I will be telling everyone how excellent you have been, which is HUGELY appreciated and more - Private Investors
Duncan Lawrie Private Bank had a very demanding requirement for a new office that would support our ambitious growth plans in Bristol and reflect our traditional values coupled with our modern approach to delivering excellent client service. Burston Cook met the challenge with great enthusiasm, support and understanding and through his diligence and perseverance he secured our new office building where there seemed no hope of success. We were delighted. Thank you Burston Cook.
The Trust engaged Burston Cook as sole agents for the sale of our nursing home in Bristol. The sale took place whilst the property remained in occupation and Burston Cook remained sensitive to the needs of residents whilst coordinating viewings, always liaising with staff and management. Although a difficult and volatile market, a carefully planned and coordinated marketing campaign resulting in a sale price exceeding the original independent valuation.
The Trust has been delighted with Burston Cook's performance - Chairman Chescombe Trust.
Your recent award has just come to my notice. Congratulations and well deserved. We have always been very pleased with your service - T Pritchard Esq
Thank you once again for the outstanding service you provided in finding a long term tenant for my retail unit. Your staff are a credit to you proving to be an invaluable link between me and my new tenant throughout the inevitably protracted legal process.
BC did a great job in finding a suitable solution to a Property that Schawk has owned for some time and has been vacant for the majority of that time. The deal was not an easy one to conclude as it involved a number of parties but BC’s knowledge and experience of the local market plus a practical and common sense approach to making sure a deal happened was central to the conclusion of a successful solution.
Burston Cook have worked very hard in these difficult times to find us a tenant for the last office and with relief we are now FULLY LET.
We would recommend you. Thank you.
Tim Pritchard Discretionary Settlement
Burston Cook have been extremely effective in their advice from their initial recommendations through to the negotiations and completion of the lease.
With the difficulties regarding the outstanding dilapidations and agreed Schedule of Works as part of the negotiations, you have worked particularly hard and your tenacity has led to a more than satisfactory conclusion.
Obviously you have now worked for Western Power Distribution on a number of our properties and I would certainly not hesitate to recommend you to other potential clients - WPD Property Investments Limited.
I would particularly like to thank you for all the effort that you have made to get this sale completed. You left no stone unturned and pulled out all the stops. I could not have asked for anything more. So a sincere thank you from Dougsons Partnership and if you need anyone to recommend Burston Cook for industrial sales, I would be happy to do so.
I just wanted to thank you for getting me a good tenant for Brook Office. In the present climate it has been exceptionally hard but you have really worked hard to achieve it. I knew all the time that you were on the case and that you were aware of all the enquiries out there. Incidentally, you helped me with my relationship with the bank because the manager knew of your excellent reputation in Bristol and was happy to continue lending me money because he knew that everything possible was being done to achieve a new tenant. Thank you, you couldn't have worked harder or done more - Ms C Tyson - property investor
“Well done , your advice did the trick! Landlord basically agreed that as we had sought such reputable advice, he couldn’t argue and our rent will remain the same! Many thanks again.” Media Company Clifton-lease renewal consultancy.
We have always been delighted at the service we have received from BC-but particularly the office agency, who had to steer the ship through choppy waters to enable us to reach the finish line. Everyone at BC has impressed us - you are obviously a lovely company both to do business with and to work for.
Well done! - Private purchaser of Clifton property c£1millon.
We used Burston Cook after receiving several market appraisals because it was clear that Burston Cook had the necessary local knowledge and contacts. We were proved correct and were extremely happy with the result - A Greenslade esq - private property owner - £1.3 million sale
We had a demanding brief to acquire offices in a desirable City centre location. Burston Cook were really impressive and straight on the case, managing the purchase effortlessly and took the whole strain out of the process for us.
We would highly recomend them - P Gibbons Esq, MD Genius Consultancy
When my new company needed specialist advice from an independend consultant, I turned to Burston Cook. I'm very glad I did as it was the best advice we have received for years.
- D Gascoine Esq, Director, Trigon Pension Ltd
You took all the worry out of the whole process by giving wise advice to me and taking care of things efficiently at every stage. Things went so smoothly that at times I forgot that I was selling the property!
You really helped me think through all the options, prioritise them and understand the implications of each stage. Thank you! - J Burrough, private property owner.
"I just wanted to say thank you very much for all your time and effort...You've been fantastic!" - Perfectly Posh, Independent Retailer
May I take this opportunity to say thank you for your excellent input during the deal. You come highly recommended" - Ms Bidwell, Private Retailer.
"This has been challenging at times. Your input and ability to move things forward and get things done is admirable..." - S Durrant Esq, Private Retailer.
"Many thanks for your successful efforts in selling the property and for your help and advice throughout" - P Stevens Esq, solicitor and property owner.
"Having just secured a let on my business property, I found Burston Cook both efficient and helpful. Calls were answered quickly by the ladies and if I was promised a call back, this was always happened. Burston Cook are very approachable and they did well keeping stress levels to a minimum!" - Ms P Dangerfield, Private retailer
"We would like to thank you and Burston Cook as a whole for all your patience, professionalism, expertise and hard work in securing this letting for us and for bringing closure to this particularly difficult period.
We wish you and Burston Cook the very best for the future and will keep you in mind if we need your assistance in time to come.
With kind regards from both of us" - Mr & Mrs Hynam...Private retail jeweler
We very much appreciated your experience and advice when it came to the Heads of Terms on the property, and I have no doubt we would not have achieved all of the terms we wanted, or in fact recognised terms we could negotiate to our advantage, without your input and liaison with King Sturge. It took the stress away from us and let us get on with worrying about the other elements of the move!
Burston Cook is different and is not just another commercial agent following the crowd and doing the job with the same preconceived ideas as all the others. Too many agents give the impression that they are a clique. Burston Cook are well respected by their peers but from a clients point of view I want someone who can think outside the box and work hard at looking after my interests as if it were theirs.
The proof of the pudding is found in results. My firm came up with a new and novel way of letting office space and involved two well respected international agents to act for us but without success. One of those agents suggested a joint agency with Burston Cook, one of the good things they did do, for Burston Cook was the only agent that introduced that key pivotal tenant that gets the letting program underway.
I would not heistate to recommend Burston Cook.
Lloyd's Register instructed Burston Cook to carry out a search for 6,000 - 8,000 sq ft of office space in Bristol for one of its local subsidiary companies - Human Engineering Ltd. Burston Cook were appointed to lead the instruction and provide professional services from the outset, from us with a shortlist of options in the area to completing the detailed negotiations on our behalf. As a result, Lloyd's Register secured a superb deal at St Catherine's Court, Clifton. We completed the transaction in May of this year and certainly would not have managed the smooth process or secured the deal we did without the help of Burston Cook.
We are so delighted with the service which we received that we have since instructed Burston Cook to handle a lease renewal on one of our other offices in Bristol.
We have no hesitation at all in highly recommending Burston Cook as property consultants.
This move has been possible due to the professional assistance of one of our long term business partners, Burston Cook, who have facilitated our search and fulfilled our brief.
Burston Cook worked with us in acquiring new premises for Handelsbanken.
A good number of properties were shortlisted for us and Burston Cook very quickly grasped an excellent understanding of our requirement to narrow down suitable opportunities.
Thereafter, once the best location was identified, Burston Cook worked tirelessly towards a completion. Burston Cook provided tremendous support and advice during the negotiation stages and then continued the process, constantly liaising with various agents and professionals during the legal process.
They provided additional valueable introductions, beyond their brief, to other related third party professionals who helped with the branch set-up process.
We thoroughly recommend the services offered by Burston Cook and look forward to retaining the local relationship with the team in the future.